Heaven on Earth Tours - Frequently Asked Questions
Heaven on Earth Tours - Frequently Asked Questions
What will Heaven on Earth provide that is different from other tour companies?
So much!!!
An intimate beyond the facade, luxurious culinary, cultural, leisure, & human journeys into the authentic heart & soul of French Indochina.
A highly acclaimed, internationally experienced chef personally escorting tours & cooking classes with with Khmer, French, Laotian & international chefs.
A Khmer Artist and Buddhist Monk accompanying some tour events.
Confident, unparalleled service from two Australian guides whose ‘local’ knowledge & relationships in Cambodia & Laos ensure attention to detail & responsiveness to needs.
Deluxe, boutique & ideally located accommodation.
A focus on relaxation, while savouring the amazing cultural & environmental wonders, & the fragrances & flavours of the heart of French Indochina.
What is the minimum number of guests that are required to make up a tour party?
8 (Unless 'DYO' where no minimum is required - extra costs may apply)
If I book a minimum of 10 guests will Heaven on Earth consider tailoring the tour to our requirements?
Yes
In the 12 Day Tour, am I able to join for a shorter period, say for the Cambodia or Laos Sector only?
"Yes"
Just contact Heaven on Earth for details and sector costs.
Can Heaven on Earth arrange and book my flights from my home destination and to return after the tour?
"Yes"
Frequent flyer and redemption program flights must be arranged by individuals
Is there an additional cost for this flight booking service?
"Service Charges may apply"
If I put together a tour group of 10 - 13 would I be able to gain incentive for my tour cost?
“Yes” See '2 4 1' Offer
Are singles & couples welcome?
“Absolutely”
The journey may be individually experienced, enjoyed with someone special & shared with your 'new' friends.
Accommodation sharing?
Our groups will be a mix & singles can choose between paying a supplement for a single room, or paying the twin share (quoted price) & sharing with another single, same sex guest.
If there is no other suitable, single guest to share with but you have indicated you are willing to share, we will place you in single room with no supplementary charge to you.
Will we also have access to local tour guides?
“Yes”
Heaven on Earth has local guides & agents in Cambodia & Laos who will translate as required & ease our every requirement.
Would you recommend this tour to families wishing to bring young children?
“No”
Costs for children are fixed at the same rate as adults, as the boutique accommodation and culinary events are pre paid and arranged on an adult basis.
How fit do I have to be to enjoy this journey?
Unless otherwise indicated, all Heaven on Earth Tours are suitable for adults of normal fitness & reasonable health.
Walking through & around markets, climbing temples or embarking & disembarking a boat or vehicle is likely to be the most ‘strenuous’ exercise that will be undertaken. Cycling & other free time activities may be undertaken by the guest’s choice.
Levels of special need may be accommodated. Please discuss with Heaven on Earth, we welcome your enquiry.
As part of the Booking process a signed medical/ health certificate is required from Tour members 70 years and older, and from Passengers with a current, significant medical condition that may affect travel; indicating that he or she is fit to undertake the tour. An in-house health form may also be required to be completed, so we may understand & best meet any health or medical requirements our guests may have; & particularly to attend appropriately in the case of an unexpected event.
Please read Heaven on Earth Tours Terms and Conditions for information Travel and Medical Insurance.
How much validity do I require on my Passport?
12 months validity is required.
Would you recommend this tour to someone who has strict dietary requirements?
“No”
How well do we know Cambodia, Laos?
Cambodia & Laos have become résidence secondaire to Don since 2004, having firmly established relationships & agency with its peoples across inter regional business, diplomatic, eco tourism, cuisine, hospitality & medical & aid communities.
Don introduced Candice, and Heaven on Earth will introduce its guests to ancient, colonial & modernising cultures, and to the marvels & majesty of breathtaking historical monuments, vast hinterlands, life charging waterways & verdant landscapes.
Heaven on Earth Tours will provide bridges to meaningful encounters & engagement with the peaceful & colourful peoples who ‘are’ the heart & soul of these atmospheric countries.
We will follow pathways of introduction to the unique cultural & religious practices & phenomenal cuisine of these diverse regions.
Don & Candice have established wonderful relationships with Cambodian & Laotian peoples who have become friends & supporters of Heaven on Earth & who continue to welcome & open their hearts to our tour guests.
For over 10 years both Don & Candice have been traversing South East Asia. They have now weaved together their cherished cultural, cuisine, leisure, eco & art collecting journey’s into developing charming pathways to offering specialised adventures in 2011.
